Refund Policy
Refund rules for Doviroq digital products, downloadable guides, prompt files, templates, and workflow systems.
Refund Policy
Last updated: June 29, 2026
Doviroq sells digital products, including PDF guides, prompt files, templates, workflow systems, and other downloadable resources.
Because digital products are delivered instantly and cannot be physically returned, all sales are generally final once files have been accessed or downloaded.
1. Digital Product Refunds
Refunds are not guaranteed for digital products after download or access has been provided.
However, Doviroq may review refund requests on a case-by-case basis.
2. Refunds May Be Considered If
- A duplicate purchase was made by mistake
- You were charged incorrectly
- The download link does not work and we cannot fix it
- The purchased files are missing or inaccessible and we cannot provide access
- There is a clear technical issue preventing delivery of the product
3. Refunds Are Generally Not Provided If
- You changed your mind after purchase
- You downloaded the product and decided not to use it
- You expected different results
- You purchased the wrong product without contacting support
- You do not have the tools, software, or AI platform needed to use the product
- You did not read the product description before buying
- You are unhappy with AI-generated results from third-party AI tools
4. Requesting a Refund
To request a refund, contact: [email protected]
Please include:
- Your name
- The email used at checkout
- Order number if available
- Product purchased
- Reason for the refund request
- Screenshots if relevant
Refund requests should be submitted within 7 days of purchase.
5. Download or Access Problems
If you have trouble accessing a product, contact us first. We will try to help you access the files before considering a refund.
6. Chargebacks
If you have an issue with a purchase, contact Doviroq first so we can try to resolve it.
Chargebacks may result in loss of product access.
7. Changes to This Policy
Doviroq may update this Refund Policy from time to time. Updates will be posted on this page with a new updated date.
8. Contact
For refund questions, contact: [email protected]
This refund policy is designed for digital download products such as PDF guides, prompt files, and templates.